Can I book, even if I’m not sure?
You can book in peace, as our cancellation conditions have always been, and still remain, very flexible:
– cancellation is possible up to 8 days after arrival, with the refund of the deposit already paid.
– you can move or change your booking without any penalty up to 8 days after arrival.
– you can use the deposit already paid, even in case of last minute cancellation, as a voucher for another booking by September 2020 and, given the current exceptional situation, also for summer 2021.
REGUARD TO counter the spread of Covid-19
We ask all guests to work together to help ensure a peaceful and safe holiday for everyone. The actions to keep are few, simple, and we know them well:
1- interpersonal distance of at least 1 m
2- mask to wear when you are not in the room or apartment, or when there is no distance of 1 meter
3- If you have fever or flu symptoms, isolate yourself in your room/apartment and call 1500
4- Avoid gatherings, both on the pitch and in common spaces
5- Wash your hands often
6- sneezing in the fold of the elbow
7- Avoid touching your eyes, nose and mouth
8- Avoid handshakes, kisses and hugs
9- Parents accompany young children to ensure distance
Cleaning the apartment
The property has been properly cleaned and thoroughly sanitized by qualified staff with sanitizing sanitizers, containing hydrogen peroxide and sodium hypochlorate and complying with circular 5443 of 22.02.2020 of the Ministry of Health. During cleaning, the qualified staff wears all the personal protective equipment before entering the property and disposes of them after the service is finished. L’immobile viene adeguatamente arieggiato prima e dopo le operazioni di pulizia. Cleaning-disinfection covers the entire property and all treatable surfaces, including air ventilation grids of air conditioners, split filters of the air conditioning system, the handles of the interior doors, windows and window doors and every furniture and object provided to the guest. The linen is washed by professional laundry; Mattresses, sofas, carpets, blankets, curtains and key sets will be disinfected before delivery.
The onset of fever (> 37.5) or respiratory infection symptoms during the period of stay should be immediately communicated to the Village Camping Joker who will promptly notify the relevant health authority.
If it is necessary to carry out maintenance or minor repairs of the leased property, access inside will be done according to all the health protocols provided and through authorized personnel equipped with personal protective equipment and maintaining the safe distances.
Beach and beach resorts
The establishments provide a space between the umbrellas (or other shaling systems) to ensure an area of at least 10 square meters for each umbrella, regardless of how the beach is set up. Equipment such as Sunbeds, lounge chairs, umbrellas etc. are sanitized with every change of person or household. In any case, sanitization is guaranteed at every end of the day. With regard to free beaches, it reiterates the importance of information and individual empowerment by patrons in adopting behaviours that are respectful of prevention measures and respecting the safe distance of at least 1 meter. Individual sports that usually take place at the beach (e.g. rackets) or in the water (e.g. swimming, surfing, windsurfing, kitesurfing) can be regularly practiced, in accordance with interpersonal distance measures. It is to be forbidden the practice of group recreational activities that can give rise to gatherings.
Facilities staff will ensure that the provisions are complied with.
At check-in, all guests will be given an anti-COVID information note.