The Management recommends that guests comply with the following rules of mutual courtesy in order to ensure a peaceful and comfortable stay for everyone. Entry into the facilities involves the complete acceptance of this regulation. The Regulation is an integral part of the Booking Terms. The management reserves the right to turn away anyone who is considered to be in conflict with the harmony and safety of the campsite. During the off-season the restaurant observes a reduced schedule. The information and booking office is open from 8 a.m. to 8 p.m. daily. Dogs are not allowed.
CHECK-IN AND SECURITY DEPOSIT
Registration is required to stay. All guests are required, upon arrival, to hand over a valid ID for legal registrations. The ACSI card or other Camping Cards do not replace the ID under any circumstances. The holders of these cards are required, like other guests, to show the documents at check-in and to leave them the time necessary to complete the registration. Otherwise they will not be able to access the campsite. Registered persons must wear an identification bracelet equipped with an Rfid chip, personal, non-transferable. It opens all access to the sanitary facilities, installed to guarantee the hygiene as well as their exclusive use by our Guests. The bracelet must be returned compulsorily on departure, otherwise Euro 30 per bracelet will be paid by the guest. In the case of booking of housing units and pitches, arrival must take place no earlier than 5 p.m. and maximum by 8 p.m. Those who arrive early cannot enter the campsite for any reason except when accommodations are available. The Village Camping Joker will ask the customer on arrival Euro 100.00 as a security deposit for rent of a mobile home type Magic, Magic Plus, Magic Top, Evolution, Dream Villa, Sunglight, Villini ai Frassini, Apartments Vallenova, Apartments Poker, Hotel Joker Residence, Bungalow Residence, Bungalow Lido Gold. This security deposit will be returned to the customer after checking the accommodation at the time of departure. If any damage, breakage of any kind, ruptures of televisions with related remote controls, breaking air conditioning remotes, non-cleaning of the housing unit or neglignation by the customer are found, the Village Camping Joker will have the right to withhold part or all of the security deposit paid, while remaining the total payment of the damage caused. Minimum 2 paying persons with the accomodation unit or plot. The number of occupants cannot exceed the number of beds stated. In the model housing units “Magic Top Chalet, Evolution House” is allowed to stay at a minimum of 4 people. The “Magic Top Chalet, Evolution House, Dream Villa and Sunlight” typologies can be rented for periods shorter than the minimum stay foreseen in the price list with a surcharge upon authorisation by the Management.
People who wish to visit our guests, family or friends, should always deliver a document at the entrance, wear the wristband for visitors, leave the car in the parking lot outside, and pay the regular rate in case of stay more than 20 minutes. Visits are allowed from 8 a.m. to 10 p.m., after that time daily visitors will have to leave the campsite and no longer allow visits.
Minors must be accompanied for the duration of their stay by their parents or an adult who is legally responsible for it. Adults are directly responsible for the behavior of their children and should be careful that their vivacity does not disturb other guests.
SILENCE TIMES AND VEHICLE TRAFFIC
It is mandatory to strictly follow the time of silence and in particular from 23:30 to 7:00 and from 13:00 to 15:00 the entrances and exits of the village are closed to vehicles . Motorcycles can only enter and leave the village with a motor shut down. Silence should be observed in respect of the quiet of others, both in the campsite and in the immediate vicinity and on the beach, it is forbidden to circulate with scooters and bicycles. Parents are required to check that their children are silent. The management reserves the right to change these times if necessary. In order to respect the peace and quiet of the other guests, the use of the radio is forbidden.
OCCUPATION OF THE PITCH OR HOUSING UNIT
The pitch is chosen by the Guests whenever possible, otherwise assigned by the Reception staff. The management reserves the right to vary the number of the pitch or housing unit without warning. Guests must comply with the management’s provisions, especially with regard to the parking of vehicles and equipment will have to take place within the boundaries of their own pitch or housing unit. Maximum permitted persons per pitch nr. 6 (adults and children). In the case of renting housing units, guests become responsible for the structure and the equipment provided with it when the key is delivered. They are invited to check the status of the delivery and inform the management of any imperfections. Any ruptures or deficiencies found at the start, caused by inattention to the accommodation and its décor, will be borne by the guest.
The pitch can contain only one tent or caravan or campervan. The additional tents are charged as per the tariff in force. At the start please the kind guests to leave the pitch clean and tidy.
CLEANLINESS AND CARE
The Village Camping Joker cares a lot about cleanliness and care, and asks the kind guests to collaborate on its maintenance, to ensure everyone a pleasant holiday place. It is forbidden to throw cards, cigarette butts and chewing gum on the ground.
Kind guests are asked not to dig holes or furrows in the pitches. Please have the utmost care of the plants and equipment of the campsite.
In the Village there are islands for the recycling of waste:
1. yellow color for paper collection
2. blue color for collecting plastic, glass and tin
3. brown color for the collection of wet waste
4. green color for collection of non-recyclable dry waste
THE electricity grid guarantees a supply of 6 A in pitches and in housing units calculated on the consumption of low-absorbing electrical appliances. It is forbidden to lace up with appliances such as washing machines, cooking plates and stoves, water heaters and stoves. Any damage caused by improper use of the electrical system will be attributed to the person responsible.
BEACH AND POOL
To the kind guests who wish to take advantage of the free beach. It is forbidden to lie down and place umbrellas and sunbeds between the sea and the first row of umbrellas owned by the Village. Please note that it is forbidden to swim with rough seas, during thunderstorms, at night and to go out further than the warning buoys of the safety limit. Bathing is not recommended when, due to the absence of surveillance, the red flag is hoisted. We encourage guests to follow the advice of lifeguards. The pool and hot tubs are open from May 18 to September 17, 2023 with a time from 9:00 a.m. to 12:00 p.m. and from 3 p.m. to 6 p.m. . July and August from 9 a.m. to 12.30 p.m. and 3 p.m. to 6.30 p.m.
Entry to the pool is only allowed with the Village’s recognition bracelet.
Beach umbrellas and beach service are permitted from 18 May to 17 September 2023 also for those who have included it in their accommodation.
OBLIGATIONS AND BANS
1. In the toilets, sinks and sinks serve the specific uses indicated on the signs.
2. The removable toilets of campers and caravans must be emptied in the appropriate chemical toilets.
3. Fires cannot be lit in the campsite, adjacent areas and on the beach. Wood, charcoal and electric barbecues are prohibited. Only gas barbecues are allowed.
4. Any kind of dumping in the lanes of rainwater-collecting lanes is prohibited.
5. Radio sets or playing musical instruments are not allowed at any time of the day. The use of television is permitted as long as its volume is not perceived outside the housing unit.
6. It is not permitted to play football or play sports outside of sports.
7. It is not allowed to attach roofing tarps of any kind or whitewashing cables to the trees.
8. Inland roads are prohibited from driving at more than 5 km/h
In particular, it is forbidden:
1. Smoking in the housing units, toilets and public spaces throughout the campsite, in accordance with art. 51 of Law 3/2003.
2. Entering unregistered persons in the campsite (penalty of the complaint for trespassing as per article 614 of the penal code).
3. Make squeals during afternoon and night rest both camping and in the immediate vicinity and on the beach.
The centralized toilets are opened according to the attendance to unquestive judgment of the Management. The kind guests are invited to inquire in advance on the opening dates for the choice of their pitch.
VALUE AND LOST ITEMS CASE
Kind Guests who find lost items in public places within the campsite or in the immediate vicinity are asked to deliver them at the reception. The campsite is controlled. However, take care of your belongings and take the necessary precautions. Do not leave money and valuables unattended inside caravans, tents or housing units. It is advisable not to leave valuables in the car. The Directorate disclaims any responsibility for losses, loss, theft, calamity (also understood hail, falling pine cones, falling branches) unrest, accidents or damage caused by force majeure.
DEPARTURE AND PAYMENT
Rates are counted from the time of arrival until 9:00 a.m. the next day and include beach use, pool use, etc. VAT including 10%. It is the management’s discretion to request prepayment of the entire stay at any time. Accommodation at the start must be left clean, otherwise you will be charged 70.00 euros for final cleaning. The accommodation is delivered clean and as such must be left at the start. In particular, it is recommended that the refrigerator be left free of garbage, the refrigerator empty and the kitchenette with its equipment perfectly clean, the dishes washed and the floor swept. The equipment and ancillary equipment are listed in the inventory displayed in the accommodation; In the event of a break or loss of the same, the customer must repay the value in cash. Repairs and replacements are the sole responsibility of management. Lost air conditioning chip 100.00. To avoid possible waits on the day of departure, it is advisable to close the account within 3 days of arrival by paying any extras and the residence tax. This is also required for guests of travel agencies. Reservations must be paid the day after arrival. The cashier follows the times: 08:00 – 12:00 and 16:30 – 19:00. Payments are allowed in cash (within the legal limits), with ATMs and credit cards (MasterCard, Master, Visa, Postepay, CardSi). No cheques or Traveller’s Cheques are accepted. The amount for the entire booked period must also be paid in cases of delayed arrivals and early departures. At the start, all wristbands must be returned (penalty of 10.00 euros for each unrendered bracelet) and identification documents must be collected. NO SMOKING IS ALLOWED in any of the accomodation Units and TRANSGRESSORS will be charged € 100.00 for cleaning and disinfestation. Departure must take place by 9:00 a.m., otherwise a further day will be counted.
Departure at night or out of hours must be pre-authorized and confirmed with the Management. In this case, it is recommended to take care of and park the car by 11 p.m. outside the Village.
Staying within the Village and the use of the beach are strictly prohibited beyond the expected stay period, subject to removal and payment for each person of the “daily visitor fare”” calculated according to the expected seasonal price range.
All the above rules are unappellable. The staff of the campsite is authorized to enforce them and the Management reserves the right to immediately remove guests whose behaviour, in his opinion, disturbs the quiet of other guests or contravenes the above rules.
Thank you for collaborating and happy holidays.